STORE POLICY | Living Better With Jen

Privacy Policy

Last updated: August 11, 2025

Living Better with Jen ("we", "us", or "our") operates the website livingbetterwithjen.com (the "Site"). This Privacy Policy explains how we collect, use, and disclose your information when you visit our Site. By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

We collect several types of information for various purposes to provide and improve our service to you.

1.1 Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes:

Full Name
Email Address
Phone Number
Billing and Shipping Information (for purchases)
IP Address
Any other data you voluntarily provide

1.2 Usage Data

We may also collect information on how the Site is accessed and used ("Usage Data"). This data may include:

Your computer's IP address
Browser type and version
Pages of our Site that you visit
The time and date of your visit
The time spent on those pages
Unique device identifiers and other diagnostic data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and store certain information. Cookies are small data files placed on your device (computer, mobile device, or tablet).

Types of Cookies we use include:

Session Cookies: We use Session Cookies to operate our Site.
Preference Cookies: We use Preference Cookies to remember your preferences and settings.
Security Cookies: We use Security Cookies for security purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our Site.

4. DATA SECURITY

We are committed to protecting your data and take commercially reasonable measures to secure your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

To provide and maintain our Site and services
To process and manage your orders and payments
To communicate with you, including responding to your inquiries and sending administrative and promotional emails
To improve the functionality and performance of our Site
To comply with legal obligations and protect our legal rights
To detect, prevent, and address technical issues

3. HOW WE SHARE YOUR INFORMATION

We do not sell or trade your Personal Data to third parties. However, we may share your information with third parties in the following circumstances:

3.1 Service Providers

We may employ third-party companies and individuals to facilitate our Site and services ("Service Providers"). These Service Providers may access your Personal Data to perform specific tasks on our behalf and are obligated not to disclose or use your data for any other purposes.

3.2 Legal Compliance

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., court or government agencies).

4. DATA SECURITY

We are committed to protecting your data and take commercially reasonable measures to secure your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have the following data protection rights:

Right to Access: You have the right to request a copy of your Personal Data that we hold.
Right to Correction: You have the right to request correction of inaccurate or incomplete Personal Data.
Right to Erasure: You have the right to request that we delete your Personal Data, under certain conditions.
Right to Restrict Processing: You can request the restriction of processing of your data under certain conditions.
Right to Data Portability: You have the right to request a transfer of your data to another organization or directly to you.

If you wish to exercise any of these rights, please contact us at jenhiggins@live.ca

6. RETENTION OF YOUR DATA

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. LINKS TO OTHER WEBSITES

Our Site may contain links to third-party websites. If you click on these links, you will be directed to those websites. We strongly recommend you review the Privacy Policy of every site you visit. We are not responsible for the privacy practices or the content of third-party websites.

8. CHILDREN'S PRIVACY

Our Site is not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. CHANGES TO THIS POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Email: jenhiggins@live.ca